Manage your organization

Team and Company subscriptions are organizations with seats. Org admins manage everything from the account page at app.ansvar.eu/account — no support ticket needed for the day-to-day.

Seats and roles

The Organization section lists members and pending invites, above a seat line that counts people and service credentials together — both take seats. Admins can:

• Invite a member by email — they get a seat and an activation email. If every seat is in use, the invite is refused with seat limit exceeded: raise the seat count under Manage subscription first.
• Change roles — member or admin. A member must have accepted their invite before their role can change.
• Revoke a seat — removing a member frees the seat immediately. You can't revoke your own seat; another admin has to.

Every seat inherits the organization's tier — there is no per-seat tier mixing. Team and Company search quotas are pooled across the organization, not per seat.

Standard seats

Licensed ISO standards are sold as seats. Your organization buys a number of seats of a standard, and an admin assigns each one — under Standards & documents — to a person or to a service credential. A credential holding a standard seat is an agent that can cite that standard.

• One seat, one holder. There is no organization-wide conferral: a standard reaches exactly the people and credentials you assign it to.
• A standard seat is not an organization seat. The two are counted and bought separately, and a standard seat does not consume one of your member seats.
• Release returns the seat to the pool to assign again. Revoking a credential releases any standard seat it held, so a paid seat is never stranded on a dead identity.
• If your seat count drops below what is assigned — you reduced the subscription, say — the excess seats are suspended rather than deleted. They are shown as suspended and are not served; release one to bring the rest back into use.

Seats of a standard are the same price whoever holds them. Volume discounts are available on request — talk to us if you need seats in bulk.

Subscription and billing

The Plan & billing section shows the plan, billing cycle, renewal date, and invoices — the subscription rows are read live from Stripe. Seat-count and plan changes go through Manage subscription. EU VAT IDs are validated on entry and reverse-charge is applied where it applies. Company details (legal name, billing country, VAT ID) sit at the bottom of the same section.

Account security

The Account & security section covers profile details, password reset, two-factor authentication, email verification, active sessions, and connected agents. Sign-in supports username + password, Microsoft Entra ID, and Google — sessions and OAuth clients authenticate against auth.ansvar.eu.

Audit exports and the audit ledger

The audit ledger (Company tier) is the tamper-evident record of gateway usage: every query generates a cryptographic receipt of what was asked, what was returned, and when. There are two ways to it, and neither is a browsable log — the account area exports bundles, it does not display a feed:

• From the account area. The Audit exports section (Company tier) downloads a signed, tamper-evident bundle for a date range. An org admin gets the organization-wide bundle; a member of that organization gets their own receipts. Team and lower have no audit section — the entry is padlocked and names Company as the plan that opens it.
• From your agent. get_receipt / list_receipts / verify_receipt read the ledger, and export_audit_package produces the same offline-verifiable bundle. Receipts are encrypted; they decrypt client-side with your tenant's key (decrypt_receipt) — Ansvar can't read them for you.