Question 1

Is the Free tier only for businesses?

Accepted Answer

Yes — Ansvar Gateway is a B2B service, and Free is for businesses, professional consultants, and public-sector practitioners evaluating the product. You accept the business-use terms when you sign in; that is the gate. VAT and billing details are collected at paid checkout, where EU numbers are verified with VIES — not on the free tier.

Question 2

What's included in the Free tier?

Accepted Answer

Legislation search in one jurisdiction or one framework per question, in any live audited jurisdiction, with deterministic resolution for each served citation, at 100 calls per day. Free also includes public CVE details, KEV status, EPSS scores, known exploits, product search, and one workflow run a month on a system you describe. Pick from STRIDE threat model, gap analysis (generic or the NIS2/DORA/CRA/EU AI Act variants), or DPIA, reported as a watermarked rendered document or JSON. Reaching every jurisdiction in one question starts at Solo, which also doubles the run allowance to two a month. The legal evidence layer, CAPEC/CWE/D3FEND enrichment, and the full interview-grounded workflow catalog start at Premium; applicable Premium vulnerability and ICS workflows include run-scoped effective-risk rescoring, and the vulnerability workflows add control simulation. Team adds customer documents, standalone effective-risk tools, persistent scoring contexts, review decisions, and OpenVEX export. Company adds the signed audit ledger.

Question 3

Do I need a VAT number or card for the Free tier?

Accepted Answer

No. Free accounts are created by signing in with Google or Microsoft, or by registering directly with an email address and password, and accepting the business-use terms; no card, no checkout, no VAT entry. Billing details and VAT are collected when you move to a paid tier, where Stripe Tax validates them; an unverified VAT on a paid plan can suspend the account until you provide proof of business status or correct it in the Stripe customer portal.

Question 4

How do I start?

Accepted Answer

Sign up Free for evaluation search and one workflow run a month, Solo for full-fleet research across every jurisdiction plus two runs a month at €29/month, Premium for the legal evidence layer and the full interview-grounded workflow catalog at €249/month or €2,490/year, or Team for document-grounded workflows and shared org workspaces at €490/seat/month (1-seat minimum; adjust seats at checkout). For Company — the signed audit ledger, with dedicated infrastructure by agreement — use the 'Talk to sales' form on the Company card and we'll reply in writing.

Question 5

Can a seat belong to an agent instead of a person?

Accepted Answer

Yes. An agent that runs on its own schedule takes a seat of its own: a CI pipeline that checks releases against DORA, a monitoring agent that watches regulatory changes, a research agent that drafts gap analyses. On Team and Company, an organization admin mints that standing seat as a service credential in the account area, org-owned, with rotate and revoke built in. An agent seat is a full seat, not a lesser one: the same tools as a signed-in seat on your plan, workflow runs and document grounding included, the same concurrency, and the same pooled organization quota. Every seat adds the same amount to the pool, human or agent; each credential also carries a monthly workflow-run ceiling, by default half of what one seat adds, so one runaway agent cannot drain what the rest of the organization shares. Your own sign-in holds a seat already, so an organization running one standing agent has two seats, yours and the agent's; add seats at checkout or under Manage subscription as your agents grow. Agents you drive interactively from your own AI client share your seat and need no credential. The setup guide, token exchange included, is at ansvar.eu/docs/service-credentials. This is also why quotas are daily and sized generously: agents, not typing speed, spend them.

Question 6

Which tiers are self-service today?

Accepted Answer

All tiers except Company are self-service. Free is created by signing in — no card, no checkout. Solo, Premium, and Team are paid by card at Stripe Checkout. Company is the only tier that goes through sales, because it provisions the per-tenant cryptographic audit ledger and can scope dedicated single-tenant infrastructure by agreement; use the 'Talk to sales' form and we'll reply in writing.

Question 7

What does 'commission custom connectors' mean?

Accepted Answer

Team customers can scope custom workflow connectors for their domain. Company customers can scope proprietary connectors that Ansvar builds and hosts only in a Kubernetes environment dedicated to their tenant — connector code stays Ansvar-licensed, deployment and data stay tenant-exclusive. Both are quoted separately from the tier subscription.

Question 8

Do you offer a DPA?

Accepted Answer

Yes. GDPR-compliant processor agreements are available for hosted tiers and required for Team workspaces.

	Free€0	Solo€29/mo	Premium€249/mo	Team€490/seat/mo	Companycustom
Capacity
Daily searchesone question = one call, regardless of fan-out — sized for agents, not typing speed; Company's figure is the contractual floor, raised by contract	100	750	5,000 per seat	50,000 org-pooled	500,000+ org-pooled
Parallel requestshow many calls your client or agent can have in flight at once	3	4	5	16	64
Knowledge
Scope per questionFree answers one jurisdiction or one framework per question; Solo and up fan out across all 224 servers in one call	one jurisdiction or framework	full fleet	full fleet	full fleet	full fleet
Legal evidence layercase law · preparatory works · agency guidance — Solo shows that decisions exist; Premium reads them	—	shows it exists	✓	✓	✓
IETF security RFCsTLS, OAuth, and the protocol standards corpus	—	—	✓	✓	✓
Security decisions
Public vulnerability factsCVE details, CISA KEV status, EPSS scores, known exploits, product search and feed freshness	✓	✓	✓	✓	✓
Threat-pattern enrichmentCAPEC, CWE and D3FEND evidence for security analysis; ATT&CK and ATLAS remain available on every tier	—	—	✓	✓	✓
In-workflow effective-risk analysisrun-scoped rescoring inside the vulnerability assessment, deferral dossier and ICS advisory workflows; control simulation in the first two	—	—	✓	✓	✓
Standalone asset-context decisionspersistent scoring contexts, standalone effective-risk tools, review decisions and OpenVEX export	—	—	—	✓	✓
Deliverables
Structured workflowsone run = one assessment taken start to finish, producing a cited report — Free and Solo pick from seven types (threat model, gap analysis incl. NIS2/DORA/CRA/AI Act, DPIA) on a system you describe, reported as a watermarked render or JSON; Premium runs the full interview-grounded catalog; Team runs them on your uploaded documents	1 / mo (watermarked)	2 / mo (watermarked)	5 / mo	20 / seat / mo	custom
Document uploadparagraph-cited review under your retention policy	—	—	—	✓	✓
SSO & shared workspaces	—	—	—	✓	✓
Service credentialsorg-owned credentials for headless clients — n8n, CI, scheduled agents; each takes a seat of its own with the same tool surface as a signed-in seat on your plan. Create and rotate at Team and up; revoke works on any plan, so a downgrade never strands a live credential	—	—	—	✓	✓
Audit ledgerper-tenant cryptographic receipts, signed	—	—	—	—	✓

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